• Search
  • SearchGO
Connect

Loading

Our mission is to provide efficient, responsive, and reliable services to our residents.

The City of Jackson Health & Sanitation Department is responsible for maintaining the residential and commercial collection and disposal of municipal solid waste and residential yard debris hand piles through a private collection contractor within the city limits.

The City Ordinance sets the garbage disposal rates for residential and small commercial businesses. These charges for this service are included on the utility monthly bills from Jackson Energy Authority. Commercial Hand Pick-ups could have additional charges which are assessed by the amount measured based on volume per week.

Dumpster Service is provided by Waste Management to businesses generating large amounts of garbage. Rates are set according to the size of the container and the amount of service required. These charges are invoiced by the City of Jackson Health & Sanitation Dept. 

We provide residential bulk waste curbside collection. Bulk waste must be scheduled. 


Inclement Weather Advisory:
The City of Jackson Health & Sanitation Department is dedicated to ensuring the safety of our employees, customers, and the public during all of our operations. Due to this commitment, our operators and managers may need to make difficult decisions regarding delays or suspensions of services during inclement weather events.

We recognize that weather-related disruptions can be inconvenient, and we appreciate your understanding and patience. Below is a summary of key weather information, frequently asked questions (FAQs), and helpful tips to assist you in navigating these situations.

FAQs:

What happens if waste collection is delayed due to winter weather?

  • Waste Management (WM) may delay collection services if hazardous road conditions or inclement weather make it unsafe to operate. If WM is unable to collect on your scheduled day, recovery services will begin as soon as conditions allow. Please note that credits will not be issued for delays or disruptions in service due to weather conditions.

Will storm-related debris count towards my 12 annual pickups?

  • Each weather event will be assessed individually. In the event of a storm affecting the city, the Health & Sanitation Department may coordinate with other resources for yard waste cleanup caused by storm damage. If excessive debris results from a storm, exceptions may be made, and additional pickups may be allowed without penalty, even if it exceeds the 12-pickup limit for the year.

 Where can I dispose of debris for immediate removal?

  •  Debris can be disposed of at the Madison County Landfill, located at 550 Aaron Long Rd., Jackson, TN 38301. The landfill is privately owned, and hard hats and safety vests are required for all visitors entering the property. For disposal inquiries and costs, please contact the landfill at 731-424-6404.

Are there resources available for specific waste streams?

  • Yes, we offer comprehensive resource lists for various types of materials and items. For more information, please visit our website at www.trash.jacksontn.gov.

Helpful Tips:
Homeowner’s Insurance Coverage for Debris Removal:

  • Many homeowner’s insurance policies include provisions for debris removal related to property damage covered by the policy. This usually includes damage to structures, fences, playground equipment, etc., but may exclude vegetative debris. Homeowners should contact their insurance providers to verify the extent of coverage.

Removal of Storm Debris from Private Property:

  •  Removing storm debris from private property is primarily the responsibility of the property owner. If a contractor is hired to clear debris, City ordinance requires the contractor to dispose of the debris as part of their service.

We thank you for your cooperation and understanding as we work to maintain safe and efficient services despite weather challenges.

 

Website by CivicLive. © 2025 Civiclive. All rights reserved.