Deteriorating vehicles left on roadside and vacant, dilapidated buildings are considered abandoned property. Report abandoned property on our city service request page.

Cleaning and Maintenance activities in public alleys. Contact City of Jackson Street Department 3-1-1.

Animal Services provides adoption services for dogs and cats, pick up services for strays, owner surrender of pets, and aggressive animals. They investigate neglected and cruel situations within city limits. The Jackson Animal Care Center is also the Animal Shelter for the city and provides educational information and adoption services to pet owners. Visit our Animal Services page for information on adoption, animal care, animal control and more. Dead Animal pick-up is available Monday - Friday from 7:00 a.m. to 3:30 p.m. After hours and weekend pick-ups are for emergency only (road hazard) Contact Central Dispatch 425-8430.

One of the ways Jackson grows is by annexing adjacent areas into the City Limits. Direct questions regarding annexation to the City of Jackson Planning Department, 731-425-8282.

State and local laws regulate the sale of alcoholic beverages. The City of Jackson Revenue Department is responsible for the beer permit application process for the City Beer Board. The beer permit applicant must appear before the Beer Board for consideration of his or her request for a beer permit. Members of City Council sit on the Beer Board, which meets on the first Tuesday of each month.

The State Alcoholic Beverage Commission authorizes liquor ­ by-the-drink licenses. Local businesses will pay the same fee for their local license as their state license. The city will notify the business owner/operator of the need for the city license and the applicable fee once the stat e has authorized a liquor license.

You will need a city building permit to make structural alterations to your property, such as adding a roof, deck, or carport. Contact the city Building Department.

It is unlawful to burn trash, leaves, and other refuse outdoors within the city limits of Jackson. To report illegal burning contact City of Jackson Fire Department.

Jackson Transit Authority provides bus service throughout the city, Monday through Saturday. Bus fare is $1.25 for adults, $0.60 for senior citizens and the handicapped (with a JTA ID), and $1.00 for students before and after school with free transfers. Children 4 and under accompanied by a paying adult ride free.

For information on routes, schedules, and the lift coaches for the handicapped, Contact Jackson Transit Authority, 423-0200.

Bus Passes can be purchased in the City Revenue Office, located on the first floor of City Hall.

Operating a business within the city limits of Jackson, either for a commercial location or from your home, requires a business license. Contact City Revenue Office.

City of Jackson Groundskeeping Department will pick up old Christmas trees at the curb after the holiday. You may also bring your tree to the Chipping of the Greens mulching program the first Saturday in January each year, and take home free mulch.

Jackson City Council is a nine-member legislative body. Council meetings are at 9 a.m. the first Tuesday of the month in the George A. Smith Meeting Room at City Hall. Meetings are open to the public. For questions about meeting agendas or minutes of past meetings visit the the city council page on our website.

For more information on the City's surplus property, contact the City Recorder's Office, 731-425-8235.

The City Recorder is responsible for keeping records of City Council meetings, custodian of public records, bonds, ordinance books, and the accounting system of the City of Jackson. Phone 731-425-8278.

City stickers are required for city resident vehicles. Stickers can be purchased at the same time you renew your Tennessee motor vehicle registration at the Madison County Court Clerk's office in the Courthouse. You can also purchase a city sticker at the City Revenue Office located on the first floor in City Hall.

The city sponsors a variety of community events, including holiday celebrations, through Recreation and Parks.

For information on applying for a contractor's license for gas, electrical, and plumbing contact the City Building Department.

FOR EMERGENCIES DIAL 9-1-1.

To report a crime or any information about a crime, contact the Jackson Police Department non-emergency number, 731-425-8400.

Crime Stoppers offers a cash reward for information that solves crimes. You can contact City of Jackson Crime Stoppers, anonymously, 731-424-8477.

The City of Jackson Street Maintenance Department is responsible for maintaining and keeping the curbs and gutters within the City of Jackson clear of obstructions. Street sweepers will sweep all curb and gutter streets on a routine basis. For more information, contact Street Maintenance.

Dealing with drainage and stormwater from streets and land-use area controls pollution and prevents flooding. Some low-lying city streets are prone to flooding during excessive rain. Street flooding also may occur when the top of the inlet grates and storm drains are clogged with debris. To report collapsed pipes or possible dangers to pedestrian or vehicular traffic within the City limits of Jackson, or you have problems or questions, contact the City Engineering or Stormwater Management.

You can also report an issue by selecting "Storm Drainage / Stormwater" on our city service request page.

FOR EMERGENCIES DIAL 9-1-1

To report someone selling or using illegal drugs contact the 26th Judicial Drug Task Force, 731-424-6485, or the City of Jackson Police non-emergency number, 731-425-8400.

FOR FIRE, POLICE, OR MEDICAL EMERGENCIES DIAL 9-1-1.

For utility emergencies, such as lights out, down utility lines, or natural gas or sewer odors, contact Jackson Energy Authority, 731-422-7500.

Information on city employment, applications, procedures, and openings, or to apply for employment visit our Human Resources Department page.

Information concerning evictions in Jackson, Tennessee contact General Sessions Court, 731-423-6128 or 731-423-6011.

Homegrown produce is available spring through fall at the West Tennessee Farmers' Market, located at 91 New Market Street.

View information on permits and regulations before erecting a fence on your city property by contacting the city Building Department.

FOR EMERGENCIES DIAL 9-1-1.

Dried brush piles, fallen electrical lines and improperly stored chemicals could be fire hazards. To report safety or fire hazards within the city limits and request fire inspections of businesses and multi­ family dwellings, contact Jackson Fire Department Fire Prevention, 731-425-8347.

Fire hydrants are located throughout the city to provide a source of water for firefighters. To report a fire hydrant out of service, request private use or for regulations regarding what can be placed near hydrants, contact the Jackson Fire Department.

The city participates in the National Flood Insurance Program which allows city residents can get flood insurance. Special zoning regulations apply to development in the 100-year flood zone. Contact the city Planning Department about flood zone & the zoning restrictions.

Waste Management Inc. is the city's contracted collector for garbage. Residents are to receive two pickups a week. Collection schedules may vary because of holidays or, weather. Your fee for garbage pickup is included on your monthly Jackson Energy Authority bill. For more information, contact Health and Sanitation. To speak directly with Waste Management personnel, 731-423-2532.

Natural gas has an odor added so gas leak can be detected. Report gas leaks and sewage odors to Jackson Energy Authority, 731-422-7500. If a leak poses an immediate safety hazard call 911.

Bent Tree Golf Course is located at 2993 Paul Coffman Road. The course is a seasonal (March - November) 18-hole municipal golf course and driving range open to the public. Club repair and lessons are available by appointment only by calling 731-425-8620. Charity and private golf outings welcome.

Guardrail maintenance within city limits of Jackson is a key component of protecting the roadside. To report a problem contact the city Street Department, 3-1-1.

Per ADA requirements, the City of Jackson will construct and maintain curb ramps to ensure persons with disabilities have access to the pedestrian routes in the public right of way and public facilities. For more information, contact city Street Department.

For information on recreational programs for the physically and mentally challenged, contact the our Recreation & Parks Department.

Jackson Madison County Health Department, 731-423-3020, offers a variety of services to the public, including communicable disease control and education.

Some sites in the City of Jackson may be designated as historic locations to protect them from demolition or alteration. For more information, contact the Planning Department.

Household Hazardous Waste Collection Day is sponsored by Stormwater Management and the Health & Sanitation Department. The collection is provided by the Tennessee Department of Environment and Conservation and is held twice a year on a Saturday in April & October from 8:00 a.m. to 1:00 p.m. For more information, contact the Stormwater Department or Health and Sanitation.

You can request de-icing salt on a public street or intersection within the city limits of Jackson by contacting Street Department or by dialing 3-1-1. Main thoroughfares, hills, overpasses, and dangerous intersections may be given higher priority.

It is illegal to dump trash or garbage anywhere other than a landfill or authorized collection site. To report illegal dumping within the city limits of Jackson visit our city service request page.

Volunteers committed to making our community clean, green, and beautiful through litter cleanups, beautifying the community, improve recycling, and educating the public. For more information, contact our city Groundskeeping Department or visit our Keep Jackson Beautiful Facebook page.

The Jackson-Madison County Landfill located at Aaron Long Road handles the disposal of the City and County's solid waste. For more information, Call 731-424-6404.

Jackson requires landscaping on commercial developments. Contact the City Planning Department.

Do not place sticks, limbs, or other debris in the leaf pile as this will stop up the machine. We will bypass these piles. City of Jackson Health and Sanitation Department will pick up bagged leaves at the curbside. The leaf machine will be in operation November through the end of March of each year. Dial 3-1-1 or visit our city service request page.

The Jackson-Madison County Library offers extensive inventories of books, music, and art for use on site or to check out with a library card. The library also offers research facilities and activities for children. Phone 731-425-8600.

Bulky waste and limbs are picked up by city claw pile trucks.

Claw piles need to be separated as follows:

- Branches, brush, logs, and other green waste are categorized as bulky waste and should be separated from other piles.

- Bulky waste items also include discarded furniture (couches, recliners, tables), large appliances (refrigerators, ovens, TVs), and plumbing fixtures (bathtubs, toilets, sinks), etc. and should be separated from other piles.

Brush/Debris Piles must be less than 8ft in length.

Most appliances can be picked up. Appliances with Freon must have documentation from a certified repair man that substance was removed.

Do not place bulk waste near personal property (mailbox, fences, etc.), low utility lines, in street or drainage ditches, at fire plugs, next to utility poles or support cable, nor in any area that would imped the vision of pedestrian or motorists. Be sure your pile is accessible.

Visit our city service request page to make a report.

For more information visit our Health and Sanitation Department.

It is against the law to litter in the state of Tennessee. To report litter violations, contact the City Police Department's non-emergency number, 731-425-8400.

Visit our city service request page to make a report for litter pick-up.

City of Jackson Street Department crews mow and maintain public rights of ways within the city limits of Jackson including contracted State Routes.

In a neighborhood watch program, residents agree to keep an eye on each other's property and look out for suspicious activity. For help in establishing a Neighborhood Watch, contact the Jackson Police Department's non-emergency number, 731-425-8400.

Excessive, unnecessary, or disturbing noise in the City of Jackson is illegal. To report noise ordinance violations, contact the Jackson Police Department's non-emergency number, 731-425-8400.

It is illegal to park in fire lanes, loading zones, and any area posted as restricted or reserved; near fire hydrants; or in a manner that blocks driveways or pedestrian walkways.

Parks throughout the city offer playgrounds, athletic fields, and organized recreation programs. Visit the Recreation and Parks page for more information on city parks and to see a map of the location of our parks.

Our parks maintenance staff keeps city parks, equipment, and facilities clean and safe. To report a maintenance need in a city park, please make a report on our city service request page.

Cities may not spend public money for a private purpose and would, therefore, be prohibited from performing public services in the gated community, such as road maintenance, street name signs, trash collection, etc. Private and gated communities have association fees that cover maintaining the common areas and any buildings under association control.

The Jackson Municipal Regional Planning Commission oversees regulations on land development and makes recommendations to the City Council on such issues like zoning and annexation. Regular Commission meetings are at 3:00 p.m. on the first Wednesday of the month in the George A. Smith Meeting Room inside Jackson City Hall. Items for the agenda must be filed with the Planning Department three weeks before a meeting.

FOR EMERGENCIES DIAL 9-1-1.

The Jackson Police Department offers a variety of programs to prevent crime. They also offer workshops and athletic programs for young people. For information on these and other programs, including Neighborhood Watch, Community Oriented Policing, Citizen Police Academy, and the partnership with Jackson Housing Authority, as well as to provide contact information for reporting crimes, making reports, or providing information for non-emergency situations, contact the Jackson Police Department's non-emergency number at 731-425-8400 or Crime Stoppers 731-424-8477.

Potholes are formed when the pavement or the material beneath the pavement can no longer support the weight of the traffic it carries. There are two common causes of potholes: water and traffic. You can make a report of a pothole by safely using the Ready311 App by downloading it from the AppStore or Google Play by clicking here: Report a Pothole

Report power outages, down electric lines or poles, and other problems, to Jackson Energy Authority, 731-422-7500.

The City of Jackson, TN has public buildings adaptable to all uses from small private parties to three-ring circuses. For more information on events, activities or rental of public buildings in Jackson contact:
Carl Perkins Civic Center: 731-425-8580
Oman Arena: 731-425-8580
Jackson Fairgrounds Park: 731-425-8384;
South Jackson Community Center: 731-425-8614
T.R. White Sportsplex: 731-425-8380
The Ned: 731-425-8397
West Tennessee Farmers' Market/The AMP: 731-425-8308.

Jackson Recreation and Parks Department offers many programs from soccer and basketball to crafts and dancing.

For information on solid waste recycling, contact our Health and Sanitation Department.

We invite you to request the Mayor to attend an event, attend a meeting or create a proclamation. Visit our Request the Mayor page to fill out a form.

For information on city road improvement projects and plans, contact the Engineering Department.

For questions regarding the Jackson-Madison County School System, please contact the Jackson Madison County Schools Board of Education.

Jackson Recreation and Parks Senior Services offers travel, sports, dancing, fitness classes, swimming, and socializing.

For questions or problems concerning sewers, contact Jackson Energy Authority, 731-422-7500.

Report a sidewalk in need of repair or maintenance our city service request page or by downloading the Ready311 app.

Overgrown vegetation, overhanging tree limbs, debris piles, or improperly place signs or fences may interfere with safe visibility in traffic or at an intersection. Report sight obstructions on our city service request page.

A city sign code affects all properties in the city. Contact the Building Department for more information.

If a sinkhole occurs on private property, it is the homeowner's responsibility and they will need to check whether the cost of any damage and repairs related to damage can be claimed as part of their insurance.

Snowplows are available to clear city streets. Priority will be given to major thoroughfares and intersections. Report hazardous road on our city service request page.

Speed bumps will no longer be allowed on city streets as a traffic calming method in neighborhoods to encourage motorists to reduce their speed.

According to data received, speed bumps did not change driver behavior and encouraged other dangerous driving behaviors, such as going "off road" to avoid the bumps.

The speed bumps slowed down response time to emergency vehicles, diverted traffic to alternative residential streets, and caused damage to vehicles and ambulances.

Grate or curb inlets are some of the main features of the storm drain system. The Street Department is responsible for cleaning inlets to minimize clogging in catch basins and eliminate ponding water along city streets. Visit our city service request page to make a report of clogged drains.

To request a temporary closure of a city street for a special event, or repair and maintenance, contact our Engineering Department.

To report a street light outage, or a security light, contact Jackson Energy Authority, 731-422-7500.

To request a new or additional street light installation, contact our Engineering Department.

To request street resurfacing of a public street, contact our Engineering Department.

Street maintenance regularly cleans curbs and gutter streets in the city limits to keep our streets safe and reduce the amount of dirt and contaminants that flow into the storm drains. Visit our city service request page to request street sweeping.

For a list of the jointly owned Surplus properties, visit the Madison County Tennessee website here or contact (731) 988-3110 Extension 1.

For a list of city surplus properties, contact Julie Holt at Town & Country Realty (731)693-1943.

Property Tax Notices are mailed in the month of September. If you have not received your notice by the second week of September, contact the Revenue Dept., 731-425-8212. City property taxes are due by December 31 for that year's taxes. You may pay through December 31 without penalty or interest. Tax relief is available to those who make under $30,700 per year. Contact Revenue Office 731-425-8212. If you have questions concerning your county property taxes, Contact Madison County Property Assessors Office, 731-423-6063.

City traffic citations, violations of city Ordinances, and misdemeanor charges are handled by City Court, 391 Royal Street. Contact City Court 731-425-8290.

Traffic citations issued by Tennessee Highway Patrol or Madison County Sheriff's Department are handled by Criminal Justice Complex located at 515 S. Liberty St., Suite 300, Jackson, TN 38301. Criminal Justice Complex 731-423-6016.

To report a malfunctioning traffic signal or a defective or missing street sign, visit our city service request page.

The city will trim limbs or remove trees on the right of way if they create a sight obstruction to motorists. Visit our city service request page to make a report. Trees on private property are the responsibility of the owner.

To report vacant houses becoming dilapidated or being used for suspected illegal activity, visit our city service request page.

Upkeep of vacant lots is the responsibility of the property owner. To report a neglected vacant lot, contact visit our city service request page. Vacant lots in violation will be mowed by our Groundskeeping Department beginning April 1st of each year.

Vandalism is a punishable misdemeanor. Report acts of vandalism to the City Police Department 731-425-8400.

Wrecked, junked, and abandoned vehicles are considered a public nuisance and it is unlawful to park, store, or leave an abandoned vehicle on public or private property for more than 5 days. Report code violations on our city service request page.

Register to vote at the Madison County Election Commission located at 311 N. Parkway.

Jackson Energy Authority supplies city residents with water and wastewater treatment. For more information, contact JEA at 731-422-7500.

To determine the zoning of a property and what uses are allowed, contact our Planning Department. If you feel someone may be running a commercial business from their home, you can make a report on our city service request page.