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Our mission is to deliver efficient, responsive, and dependable services to our customers.

The City of Jackson Health & Sanitation Department oversees the collection and disposal of municipal solid waste within the city limits through a private collection contractor. This service is available for both residential and commercial areas.

Garbage disposal rates for residential properties and small commercial businesses are established by the City Ordinance and are included on the monthly utility bills from Jackson Energy Authority. Additional charges may apply for Commercial Hand Pick-ups, based on the volume measured per week.

For businesses producing large amounts of waste, dumpster service is provided by Waste Management. The rates for this service depend on the size of the container and the frequency of collection. These charges are billed directly by the City of Jackson Health & Sanitation Department.

The City also offers residential bulk waste curbside collection, which requires prior scheduling for pickup.

Inclement Weather Advisory:
The City of Jackson Health & Sanitation Department is dedicated to ensuring the safety of our employees, customers, and the public during all of our operations. Due to this commitment, our operators and managers may need to make difficult decisions regarding delays or suspensions of services during inclement weather events.

We recognize that weather-related disruptions can be inconvenient, and we appreciate your understanding and patience. Below is a summary of key weather information, frequently asked questions (FAQs), and helpful tips to assist you in navigating these situations.

FAQs:

What happens if waste collection is delayed due to winter weather?

  • Waste Management (WM) may delay collection services if hazardous road conditions or inclement weather make it unsafe to operate. If WM is unable to collect on your scheduled day, recovery services will begin as soon as conditions allow. Please note that credits will not be issued for delays or disruptions in service due to weather conditions.

Will storm-related debris count towards my 12 annual pickups?

  • Each weather event will be assessed individually. In the event of a storm affecting the city, the Health & Sanitation Department may coordinate with other resources for yard waste cleanup caused by storm damage. If excessive debris results from a storm, exceptions may be made, and additional pickups may be allowed without penalty, even if it exceeds the 12-pickup limit for the year.

 Where can I dispose of debris for immediate removal?

  •  Debris can be disposed of at the Madison County Landfill, located at 550 Aaron Long Rd., Jackson, TN 38301. The landfill is privately owned; hard hats and safety vests are required for all visitors entering the property. For disposal inquiries and costs, please contact the landfill at 731-424-6404.

Are there resources available for specific waste streams?

  • Yes, we offer comprehensive resource lists for various types of materials and items. For more information, please visit our website at www.trash.jacksontn.gov.

Helpful Tips:
Homeowner’s Insurance Coverage for Debris Removal:

  • Many homeowner’s insurance policies include provisions for debris removal related to property damage covered by the policy. This usually includes damage to structures, fences, playground equipment, etc., but may exclude vegetative debris. Homeowners should contact their insurance providers to verify the extent of coverage.

Removal of Storm Debris from Private Property:

  •  Removing storm debris from private property is primarily the responsibility of the property owner. If a contractor is hired to clear debris, City ordinance requires the contractor to dispose of the debris as part of their service.

We thank you for your cooperation and understanding as we work to maintain safe and efficient services despite weather challenges.

 

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